Privacy policy

The short version

Dispatch runs entirely on your Mac. Your mail travels only between your Mac and your mail provider (Google or Apple). The makers of Dispatch run no servers for it, collect nothing, and never see your mail, contacts or account details.

What Dispatch accesses

• Gmail and Google Workspace: with your permission, through Google's Gmail API (scope gmail.modify), to show, search, send, label, archive and delete your mail and to keep drafts in sync.
• iCloud Mail and other IMAP accounts: through the standard IMAP and SMTP protocols, using an app-specific password you create.

Dispatch uses this access only to provide its mail features to you. It does not use your data for advertising, does not sell or transfer it, and does not use it to train AI models.

Where your data is stored

• Sign-in tokens and passwords are stored in your Mac's Keychain.
• A cache of recent message headers and opened messages is stored on your Mac (in ~/Library/Application Support/Dispatch) so mail opens instantly. Deleting that folder or removing an account clears it.
• Settings and drafts are stored in the app's preferences on your Mac.

Sender logos

To show company logos next to messages, Dispatch asks Google's public site-icon service for the icon of each sender's domain (for example "uber.com"). Only the domain is sent, never the message or your address, and each icon is kept on your Mac afterwards so a domain is asked for once. Personal addresses (Gmail, iCloud, Outlook and school domains) are never looked up. You can turn logos off in Settings › Privacy, and then no domains are sent.

Optional AI features

AI features are off by default. If you turn them on, Dispatch sends only what a feature needs (short message previews for sorting, your draft for a check, the open message for a suggested reply) to the AI provider you choose: your own ChatGPT or Claude subscription, an API key you provide, or a model running locally on your Mac. That provider's own privacy policy then applies. Nothing is sent to the makers of Dispatch.

Google API Services User Data Policy

Dispatch's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Revoking access

Remove an account in Dispatch's settings to delete its tokens and cached mail from your Mac. You can also revoke Google's permission at myaccount.google.com/permissions and delete an iCloud app-specific password at account.apple.com.

Children

Dispatch is not directed at children under 13.

Changes

If this policy changes, the new version will be posted on this page with a new date.

Contact

Questions: hello@newitools.app